There is a lot of room for improvement for this tour and to be honest it was rather disappointing. The 9 and 11 day tours are combined, which was not mentioned and despite this, the leader did not entertain any ice breakers. Instead, the group got to know each other in time and naturally groups formed. Our tour leader was unorganised and often failed to wait for all members to be present when giving information. The tour leader proceeded to get angry/frustrated when asked follow up questions or asking to repeat by members who were not present when the info was given. The accomodation in Mykonos was extremely unappealing having to shower literally over the toilet. For the price you pay, there is still lots of extra expenses not included. Overall a great experience and Greece is beautiful however this feedback needs to be given.
- Anonymous, 10/07/2023 12:57, Travelled with Friend/s
Thank you for your review - we appreciate your comments and suggestions for improvement, which we take seriously. We also appreciate your recognition of the overall great experience and the beauty of Greece. Regarding the combination of our 9 and 11-day tours, we acknowledge the importance of fostering group interaction, and I have checked with your Tour Leader who confirmed the merge of the two groups was communicated from the beginning of the tour and introductions were completed around the pool. Upon checking our internal records, I can see that a whatsapp group was created by your Tour Leader, and a hand-written itinerary for each day was displayed at each location, then photographed and shared in the whatsapp group daily. In regards to the accommodation in Mykonos, we do have in-depth information about the accommodation style on our website for your perusal. Thank you for bringing all of this to our attention.
- More organisation and better time management. I've used other companies before who provided clearer plans for the day which created greater independence for people to create their own plans and be with the group when wanted. Kind of felt like I had a baby sitter which I didn't need...
- Anonymous, 30/06/2023 11:45, Travelled with Friend/s
Tour guide treated us as if we were children, if we decided not to do something he would consistently try to force us to do what he wanted. He panicked very easy, which made people uncomfortable. Our group were also consistently provided with incorrect information from our tour guide, leading to multiple embarrassing situations that were easily avoidable. I was also informed we were supposed to have a different tour guide but got bumped so this tour guide could have his first tour. We had less people in our tour than all others advertised, genuinely looks as if we paid full price ($2500 AUD) to be a tester group. The tour it’s self looked some what like the photos and videos posted by Med Experience online however the Paros excursion was exceptionally misleading. In addition, there were certain activities advertised in the itinerary that were never offered, such as the wind surfing.
- Anonymous, 08/06/2023 05:55, Travelled with Friend/s
Hi there, thank you for taking the time to review your Greek Island Hopping Tour and for exploring Greece with us this season. Feedback is very important to us, so we have passed your comments along the relevant teams so that improvements can be made and your points raised can be communicated with the Tour Manager. We are very surprised to read that you did not like the balance of free time as we regularly receive 5* reviews that mention the balance of free time, exploring and partying is perfect, however I do understand this will be different for everyone. I have checked and wind surfing is not something we are able to offer at this stage, we are in the process of having this removed from the website, so I do apologise regarding this, Megan. Upon checking internal reporting systems, all other aspects of the tour and excursions offered were as they should have been, including the excursions offered in Paros. We would like to thank you for taking the time to share your experience with us.